COMPUTERS
- Desktop and laptop setup: Installation of operating systems, drivers, and necessary software applications on the computer systems.
- Computer hardware repair and replacement: Troubleshooting and repair of any hardware issues with desktops, laptops, MacBooks, and Windows. This includes hard drive replacement, RAM upgrade, power supply replacement, and more.
- Computer virus removal and protection: Installation and maintenance of antivirus software, spyware removal, and malware protection.
- Data backup and recovery: Creation of regular backups of data on desktops, laptops, MacBooks, and Windows, and the ability to recover data in the event of a disaster.
- Remote monitoring and management: Real-time monitoring of desktops, laptops, MacBooks, and Windows, allowing for proactive identification of potential issues before they become major problems.
- Remote technical support: Remote troubleshooting and technical support for desktops, laptops, MacBooks, and Windows, allowing for faster resolution of issues.
- Software installation and upgrades: Installation and upgrades of software applications, including operating system upgrades, security software updates, and productivity software upgrades.
- Network setup and configuration: Configuration and setup of wired and wireless networks, including routers, switches, firewalls, and other network devices.
- Network security: Implementation of security measures to protect the network from external threats, including firewalls, antivirus software, and intrusion detection systems.
- Email setup and support: Configuration of email accounts and email clients, including support for Microsoft Exchange, Office 365, and other email systems.
- Cloud services setup and support: Setup and support for cloud services such as Microsoft Azure, Amazon Web Services, Google Cloud, and others.
- Remote access solutions: Implementation of remote access solutions, including VPNs, remote desktop solutions, and remote access software.
- Mobile device management: Management of mobile devices such as smartphones and tablets, including security, software installation, and support.
- Asset management: Management of IT assets, including hardware and software inventory, software licensing, and asset tracking.
- Help desk support: Comprehensive help desk support for end-users, including support for desktops, laptops, MacBooks, and Windows.